Returns & Exchanges

At Teadog, we want you to be completely satisfied with your premium tea selection. If you are unhappy with your purchase, you may return unopened products within 30 days for a full refund or exchange.

1

Verify Eligibility

Ensure that the tea packaging is unopened and the heat seal is intact to qualify for a return due to food safety regulations.

2

Contact Support

Email our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

3

Pack Your Items

Securely place the items in their original shipping box or a similar sturdy container, clearly marking the RMA number on the outside.

4

Ship and Track

Send the package back to our warehouse using a trackable shipping method; once received and inspected, we will process your refund within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing